Experienced Technical Support Specialist with a demonstrated history of working in the hospitality industry. Skilled in Python (Programming Language), Palo Alto Networks, Technical Support, Quality Assurance, and Networking. Strong Infosec professional focused in Computer Science at The University of Central Florida.
Aided clients in solving issues experienced in day-to-day interactions with their Point of Sale systems. Created scripting and tooling for conversion of itemized databases from other platforms to the ItWercs POS Platform. Parsed large amounts of log data in order to trace issues to their source.
Wrote Python scripts and tools to translate and transform Firewall policies to work between vendors. Assisted with management of the IBM MSS Global Lab, working with multinational teams interfacing with lab hardware on a daily basis. Designed and Developed financial tooling for the IBM MSS Global Business team, converting hours of painstaking excel work to a single IBM Cloud-hosted web interface built with ReactJS and NodeJS with a CloudantDB backend.
Burnett Honors College Class of 2021
As a well-standing member of Hack@UCF, I aid the community in the pursuit of cybersecurity education.